One objective acquired, and another objective not acquired

So, since I had received a gift card to Best Buy from my in-laws for Christmas, I decided to go with the new video card. I got an ATI 9550, which should hopefully let my computer serve my needs for another couple years.

While we were there, we decided to look at computer chairs, since Jessi could really use a new one. Since we seem to have quite a knack for picking chairs that fall apart, the warranty on the chair is an important piece of information we want to look at when comparison shopping. Luckily, all the price tags at Best Buy say “Full warranty text available on request.” So, we requested it. One poor sales clerk and two managers had no idea what that line was supposed to mean and didn’t seem to realize that it ever existed there. They scoured their company intranet looking for any sort of information. They were not successful. This did not increase my confidence in buying a chair from Best Buy (not that it was high to begin with), and so we left.